Valeria Maltoni, Strategist

A strategist, linguist, and author, Valeria focuses her work on the human taxonomy. She designs service and product experiences to help businesses rediscover the value of promises and its effect on relationships and culture.

She built and curated one of the first online networks on to connect and empower the business community to collaborate across disciplines and job titles.

Valeria negotiated an international joint venture to bring new products to market in the U.S., and built equity in two prominent global businesses resulting in profitable mergers. As a strong advocate for customer-centered business, she has consulted with a number of Fortune 500 and startup companies, including Target, Anheuser-Busch InBev, GE, SunGard, Allstate, and GSK.

She also serves on the Advisory Board for the consulting practicum of the International MBA, the Fox School of Business at Temple University and adviser to SmartBrief Social Media.

Made in Italy and fluent in several cultures and modes of expression, Valeria earned a doctoral degree in languages from the University of Bologna and a degree in marketing communications from Villanova University.

Since 2006, Valeria’s Conversation Agent is consistently ranked among the top 30 marketing blogs in the world on AdAge Power150. Handpicked by Fast Company as Expert Blogger, Valeria is a past member of the Social Media Business Council, VP of Marketing for IABC Philadelphia, and a co-author of The Age of Conversation.

A sought after keynote speaker, Valeria’s recent engagements include SMX, Inbound, Content Marketing World (#CMWorld), Consumer Good Technology (CGT) Sales & Marketing Summit, Inside Sales Summit, CES International, Digital Age 2.0 in Sao Paulo, Brazil, reThink in Oslo, Norway, WOMMA Summit, CTAM Summit, Vocus User Group conference, Solo Session at SxSW Interactive, Confab the Content Strategy conference, BlogWorld, FutureM Summit, MIMA Summit, Web 2.0 Expo, Mediabistro Community Manager roundtable, Brand Camp University, The Inbound Marketing Summit, Marketing Prof’s B2B Forum, Mediabistro Circus.

Other Publications

  • Her feature article Relationships and Brand Building in the Social Media Age was published by Philadelphia Direct Marketing Association Direct Views in winter 2012.
  • Her feature article Strength in Numbers on integrating marketing and communications with social media for a more interactive and engaging experience was published by IABC CW magazine in November/December 2009 (browse a facsimile of the article here).
  • She has had interviews published by Fast Company magazine, Inc., Forbes, Business Week, The Philadelphia Inquirer, USA Weekend, Post magazine supplement, and Enterprising Women magazine.
  • Her introduction to “Working and Writing in Groups” was published in Ohio State University Prof. Locker’s Business and Administrative Communications, 6/e (2003, McGraw-Hill).
  • From 2003-2006, Italian management consulting firm Trivioquadrivio has published her essays on Distance in Conversations, Make it Real – Authenticity is for Profit, and Representation as Creation, on the increasing importance of social networks and blogs.